Session 3: Relationship Building & Managing Your Talk
Having developed your personal communication skills from the two previous sessions of the workshop series, the third session will focus on social competencies. We will start with building and developing connections through communication. This highlights effective ways to manage relationships.
Managing conversations requires a range of social skills such as leadership, conflict management, problem solving and decision making, as well as communication techniques of questioning, reflection and clarification as discussed during the first session of active listening.